General terms and conditions
for the nutrition counselling of Anica Buchta. This English version is a translation provided for convenience. In case of doubt, the German version applies.
1. Scope
These general terms and conditions apply to all contracts between
Anica Buchta, sole proprietorship (freelance activity pursuant to Section 18 of the German Income Tax Act, EStG),
Stallschreiberstraße 50, 10969 Berlin, Germany,
E-mail: hello@albuena.com,
– hereinafter referred to as “the counsellor” –
and her clients.
Deviating terms of clients are not recognised unless they are expressly agreed in writing.
2. Services
The counsellor offers science-based nutrition counselling and support for healthy women during pregnancy and breastfeeding.
The offer includes in particular:
* personal nutrition counselling (online via Zoom or in person in Berlin),
* counselling and support packages (“Wohlfühlstart”, “Rundum begleitet”, “Mama-Balance”),
* digital content (e.g. video courses or information materials).
The counselling does not replace medical treatment or therapy. In the event of health complaints or illness, it is recommended to consult a doctor or therapist.
3. Conclusion of contract
A contract is concluded as soon as the client confirms an offer from the counsellor in writing (by e-mail) following an enquiry via the contact form or by e-mail.
All offers are subject to change. Changes and errors excepted.
Communication usually takes place by e-mail.
4. Carrying out the counselling
The scope and content of the counselling depend on the agreed package.
Online consultations take place via Zoom; in-person appointments in Berlin by arrangement.
The counsellor does not owe any healing or treatment success.
5. Fees and terms of payment
The prices are set out in the individual offer.
After the appointment has been confirmed, the client receives an invoice by e-mail.
The fee is payable within 7 days of invoicing by bank transfer to the specified account or via PayPal.
For digital content (e.g. video courses), payment is due before provision.
All prices are final prices pursuant to Section 19 of the German VAT Act (UStG) (small business, therefore no VAT is shown).
6. Cancellation of appointments
Agreed appointments can be cancelled or postponed free of charge up to 24 hours before they begin.
In the event of cancellation within 24 hours before the appointment or non-attendance, the full fee will be charged unless there is an important reason.
Cancellations must be made in writing by e-mail.
7. Digital content
Digital content is protected by copyright and intended solely for the client's personal use.
Passing it on, public reproduction, duplication or sale to third parties is not permitted.
Access to digital content is activated after receipt of payment.
Before the end of the withdrawal period, the counsellor only begins providing digital content if the client has expressly agreed to this and confirmed that she thereby loses her right of withdrawal (see section 10).
8. Liability
The counsellor has unlimited liability for damage resulting from injury to life, body or health and for damage caused by intent or gross negligence.
In the event of a slightly negligent breach of an essential contractual obligation, liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the client may regularly rely. Otherwise, liability for slight negligence is excluded.
The nutrition counselling serves general health promotion and does not replace a medical diagnosis or treatment. The client implements the recommendations on her own responsibility.
9. Data protection
The counsellor processes personal data exclusively within the scope of the statutory provisions of the GDPR.
Further information can be found in the privacy policy on the website.
10. Information on the right of withdrawal
Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade or self-employed profession (Section 13 BGB).
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period expires after fourteen days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform me (Anica Buchta, Stallschreiberstraße 50, 10969 Berlin, Germany, e-mail: hello@albuena.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, I shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which I am informed about your decision to withdraw from this contract. I will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay me an amount which is in proportion to what has been provided until you have communicated to me your withdrawal from this contract, in comparison with the full coverage of the contract.
Expiry of the right of withdrawal
For a contract for services, the right of withdrawal expires when the service has been fully performed and performance only began after you gave your express consent and at the same time confirmed your knowledge that you lose your right of withdrawal once the contract has been fully performed (Section 356(4) BGB).
For a contract for digital content not supplied on a tangible medium, the right of withdrawal expires when provision has begun after you expressly agreed that provision may begin before the end of the withdrawal period, confirmed your knowledge that you lose your right of withdrawal through this consent once provision begins, and received a confirmation of the contract on a durable medium (e.g. by e-mail) (Section 356(5) BGB).
End of the information on the right of withdrawal
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To Anica Buchta, Stallschreiberstraße 50, 10969 Berlin, Germany, e-mail: hello@albuena.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*)/the supply of the following digital content (*):
______________________________
Ordered on (*)/received on (*): ______________
Name of consumer(s): ______________
Address of consumer(s): ______________
Signature of consumer(s) (only if this form is notified on paper): ______________
Date: ______________
(*) Delete as appropriate.
11. Termination of contract
Either party may terminate the contract in writing at any time for good cause.
Good cause exists in particular if the client repeatedly fails to attend appointments, does not pay invoices or the relationship of trust is permanently disrupted.
The contract may be terminated by mutual agreement at any time. Services already provided must be paid for in this case.
The statutory rights of withdrawal or extraordinary termination remain unaffected.
12. Final provisions
The law of the Federal Republic of Germany applies. For consumers, this choice of law only applies insofar as it does not deprive them of the protection of mandatory provisions of the country in which they have their habitual residence.
Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.
Last updated: November 2026